Management |
Legal |
Risk Management |
Operations |
Financial |
| Creation of high-performing department teams aligned with company's goals |
Resolution of a 158 home defect matter without homeowner litigation claims, through trial |
Reduction of defect-related construction risk by $55M in 4 years |
Development and implementation of QA/QC program which resulted in “best in class” risk recognition by insurance industry |
|
Recovery
of $27M
in repair expenses in 3 years |
| Graduate of Leadership Development Program™ at Center for Creative Leadership 2005. |
Helped take homebuilding company public |
Development of Company Safety Programs as Chief Safety Officer |
Due Diligence for multiple homebuilding company acquisitions |
Developed risk-weighted minimum return model for land acquisition evaluation |
| Development of Business Standards Program including ethics hotline and annual compliance certification |
Implementation of “water-intrusion” protocol for prompt handling of potential mold claims |
Formation of captive insurance company to manage high SIR |
Creation of Purchasing Procedures and training manual to standardize purchasing procedures |
Prevailed as plaintiff in recovery action with value over $10M |
| Implementation of Crisis-Communications Program to prepare for emergency responses |
Instituted Master Retainer agreements for all outside counsel to control legal costs and assure quality legal services |
Reduction of Workers’ Comp experience modification rating by 30% |
Implementation and training on stormwater pollution prevention protocols |
Reduction of direct construction costs by over $17M in “bid credits” from trade contractors in 5 years |
| Implemented employee growth plans which aligned legal department goals with company initiatives |
Created case management software program to track and report legal claims |
Saved millions on company insurance program costs by negotiating midterm reductions |
Initiated “Builder Standards” program for construction details to document and standardize construction “best practices” |
Developed sales programs to eliminate “speculative buyers” |
| Satisfaction with Legal Department services ranked 88% in internal satisfaction survey |
Developed Legal Help desk to assure prompt and efficient resolution of internal requests for legal services |
Successful transitions of many company insurance programs to wrap-up format on time and within budget |
Developed Operations Manual for superintendent training and guidance |
Evaluated total cost of risk exposures for numerous acquisition opportunities |
| Development and implementation of both Employee Handbook and Managers’ Manual |
Filed $28M claim for reimbursement in Legion liquidation proceedings |
Implementation of “Return to Work” program which reduced “lost work” claims to 0 in 2006 |
Created procedures, forms and training manual for use by Customer Service personnel |
Negotiated national purchasing contracts for product rebates |